Skip to main content

Tips from top: “Understanding Organizational Health: An HR Perspective”- By Mr Mahipal Nair, Chief HR Officer for South Asia- Nielsen

It was our privilege to invite Mr Mahipal Nair, Chief Human Resource (South Asia/India) – Nielsen, for a guest lecture on Organizational health at MBA IIT Kanpur on 3rd August 2019. Mr Nair has been associated with Nielsen since 2006 in various HR roles of increasing responsibilities. He is responsible for all people processes including leadership & talent development, transformation & change management.

Mr Nair commenced the lecture by drawing a parallel between organizational health and human health. He extended the discussion by defining the factors, which affect human health, after bifurcating them as internal and external factors. Internal factors being psychology, beliefs etc. whereas external factors being climate, demography etc. This comparison served as a base point for further lecture.

He then moved the focus of lecture to analyze the qualities of a successful organization by discussing over the best team we could remember and then he made his point clear by citing the example of Indian Cricket Team. According to him, a successful organization is smart (Sharp Strategy, Clever Marketing) and healthy (minimal politics, high morale). An organization can be smart by procuring useful resources, acquiring quality talent, so it is simple for an organization to be smart but it is harder to be healthy as it takes time and effort to inculcate high morale in an organization. He gave the example of Southwest Airlines which has been successful in maintaining itself as a healthy organization.

 The lecture then advanced to defining disciplines of a healthy organization. There are four disciplines of a healthy organization as per Mr Nair. To build a healthy organization, it needs to build a cohesive leadership team, create clarity of views and processes, reinforce clarity and over-communicate clarity of thoughts and procedure.
In order to build a cohesive leadership, he mentioned about five dysfunctions in a team that hinder cohesive leadership represented as several sections of a pyramid. Major dysfunctions (bottom part of the pyramid) being “Absence of trust”, followed by “Fear of conflict”, “Lack of commitment”, “Avoidance of Accountability” and “Inattention of result” (Top part of the pyramid). An organization needs to tackle these five dysfunctions in order to build a cohesive leadership team. The clarity in the organization means the clarity of alignment, that is, everyone in organization must have a clear understanding of the procedure and the task they need to do. There should be an emphasis on clarity, not on certainty or best. In this way, alignment can be clarified. Key methods to reinforce clarity according to Mr Nair were- Repetition (Repeating the clarification process again and again), multiple methods (Using various techniques to tell about alignments), multiple sources (Different sources must be used to clarify thoughts and processes) and repeating the methods (People need to be reminded not instructed). To over-communicate clarity, the same the procedure needs to be followed again and again.

He then gave a general method to make an organization a better place to work, which is as follows- “Where there is purpose, brand and culture there will be belongingness, growth, teamwork, connection and commitment“. Finally, he concluded the seminar by describing the hiring, planning and reward system followed in Nielsen as an action of reinforcement to create a healthy organization.


Popular posts from this blog

An Introduction to the batch of 2019-21

It is not the strongest of the species that survive, nor the most intelligent, but the one most responsive to change." A new zeal, vigour, and an unquenchable thirst for proving oneself is what describes MBA batch of 2019-21. 52 of us set foot on the pavement of a new journey and needless to say it has been unprecedented. Be it the early morning presentations, the stark midnight deadlines, or the never-ending case studies covering the gamut of concepts and context, each one of these activities can vouch for it. It has hardly been a month, yet the batch has acclimatized well with the life of one the most coveted institutes in the country, IIT Kanpur.
For most of us, this is the desired path, and for the rest, it is an opportunity to relive their school days. Since we are in a place that has no norm and instead offers endless diversity, there will always be something that entertains and challenges us. It is time we took this opportunity to build a lasting relationship with our c…

The 2018-20 batch, an initiation!

Time to take a plunge –  2018-2020Batch

The journey of a thousand miles begins with a single step
                                                                                            – Lao Tzu.

The energy of the Indian subcontinent unified at the gates of IIT Kanpur when we started our much- awaited journey of MBA. The pre-assignments and admission process gave us a much-needed glimpse of life ahead of us. With all glittering hopes, we, the 54 minds embarked on an endeavour to achieve our dreams and here we are, introducing our remarkable 2018-2020 batch with immense pride and responsibility wearing the badge of IIT Kanpur.

For most of us, who have prior work experience, it is a back to school time and for the rest, it is an aspired path by choice, now that we are in our new home, it is time for us to build an everlasting relationship with our peers and let the world know about us. With the get-up-and-go attitude, the diversity of the 2018-2020 batch is one of a kind with studen…

Tips from Top, Digital Marketing – A Key Perspective by Mr Vikash Kumar and Mr. Mohit Goel (Trident Ltd)

Mr Vikash Kumar, Chief Digital Officer at Trident Group India Ltd, visited the IME department at IIT Kanpur along with his colleague Mr Mohit Goel, GM at Digital Trident, on the 3rd of September, 2016. Talking about the changing scenario of digital marketing and the challenges and opportunities that it poses for today’s marketing managers, he shared his insights as the Chief Digital Officer of the textile giant Trident India Ltd, about the marketing and branding strategies being followed in the current scenario.

Mr Kumar stressed upon keeping the session as informal and interactive as possible, making it into a dialogue rather than a one-way lecture. He started with defining digital marketing as a medium that provides two way flow of information or communication on world wide web. He emphasized on how the rapidly changing world of digital marketing has made textbook knowledge insufficient, and further emphasized the importance of learning on the job, staying unique, and believing in o…