Mar 21, 2013

Ms. Mukta Mahajani,Author of Best Seller - "Let’s Talk" speaks on “Negotiation and Communication at Workplace”

For MBA graduates negotiation is a constant part of life, it is a skill which is tested in daily events of business. It was a delight for the MBA students of IITK to have Ms. Mukta Mahajani for a seminar. She has authored a new book – ‘Let’s Talk’ which talks about Negotiation and Communication at workplace. She is an accomplished lawyer, a professional consultant, a writer and a recognized speaker.
She started the talk by explaining what is Negotiation, and the significance of these skills in today’s business setting. She explicated this through multiple real workplace scenarios including formal meetings, informal gathering etc. She highlighted the most common mistakes people make while handling uncommon issues and gave valuable suggestions to overcome them. She also talked about cases of conflict situations and offered insightful and practical suggestions to deal with those real life situations.

Ms. Mahajani suggested various negotiation techniques and sub techniques to successfully deal with complex situations. Some of them were as follows: Separate people from issues, i.e. Focus on project issues and prevalent logic to help resolve deadlocks instead of on personal successes and qualifications or prior achievements for mere one-upmanship. Another one was to find project/work parameters and goals that everyone can agree on. Not being upset about or defensive about ideas not being accepted.
Some of the methods of strengthening communication skills were also suggested like considering the written word, or putting an email esp. when the boss is not around. Another was the Value of a mentor or friend at workplace whom you approach when in trouble.
The session was highly interactive with questions pouring in from the students. Overall it was an enlightening experience and more so a unique one. It was concluded by the vote of thanks.

Alok Jain
MBA Batch of 2013
PR & Media Cell

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